Shipping policy
We take pride in delivering your Camins jewelry safely and swiftly. Please review the details of our shipping process below.
Shipping Locations
We currently ship across Indonesia and to selected international destinations including:
Singapore, Australia, United States, France, United Kingdom, and Germany.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- You’ll receive an email with full tracking information once your order is shipped.
Estimated Delivery Times
Indonesia
- Bali & Java: 1–3 business days
- Other Provinces: 3–6 business days
International
- Singapore & Australia: 5–9 business days
- United States, UK, Germany, France: 7–14 business days
Please note: Delivery times may vary due to customs clearance, local courier delays, or remote delivery zones.
Shipping Providers
We partner with reliable couriers such as JNE, J&T Express, DHL, UPS, and local postal services depending on your destination.
Shipping Costs
- Shipping fees are calculated at checkout based on your delivery location and selected service.
- Free shipping is available for selected promotions — check the details at checkout.
Duties & Taxes (International Orders)
- Orders shipped outside Indonesia may be subject to import duties, VAT, or customs taxes, depending on your country’s regulations.
- These charges are the responsibility of the customer.
- We cannot control or estimate these fees, as they vary by destination.
Tracking
All orders include a tracking number, which will be sent by email once your item has been dispatched.