Refund policy
Returns & Refund Policy
We want you to love your jewelry from Camins Fashion. If you're not fully satisfied, you may return your item under the conditions below.
Return Conditions
- Items must be returned within 14 days of receiving your order.
- Products must be unused, unworn, and in their original packaging.
- Earrings and sale items are non-refundable due to hygiene and final sale reasons.
Return Shipping
- Return shipping costs are the responsibility of the customer.
- No restocking fees will be charged.
- For international orders, we recommend using a tracked shipping service to ensure safe return delivery.
For Customers in Germany, France, and the United Kingdom
In accordance with European consumer protection laws:
- You may return your order within 14 days of receiving the item.
- If you return an item, we will refund both the product price and the original shipping fee (if applicable).
- You are responsible for the cost of return shipping.
- Returned items must meet the same return conditions as listed above.
How to Start a Return
To initiate a return, please email us at info@caminsbalitrade.com with:
- Your order number
- A brief explanation of the issue
- Any relevant photos (if applicable)
We will provide return instructions within 1–2 business days.
Once your item is received and inspected, refunds are processed within 5 business days.